Carmel bond 
Virtual assistant


Do you feel weighed down by administrative tasks?
Overwhelmed by the constant flow of emails and paperwork?
Are you struggling to keep up with social media, CRMs and new software?

If you’ve ever wished you could spend less time working IN your business and more time working ON your business, now you can.

Hi, I’m Carmel Bond. I’m an award-winning Executive Assistant and administration expert with over 15 years’ experience. I love making life easier for busy professionals, and helping businesses perform at their best.

I’ve helped some of Melbourne’s leading companies and entrepreneurs manage a mountain of administrative tasks, and now I’ve gone virtual. Hire me as your virtual assistant (VA) and let me sweat the small stuff, so you can get back to doing what you do best. 


What a VA does - and why you need one

In today’s digital world, there’s no need to hire an admin professional to work in your office. And, if you’re like many fast-paced professionals, you don’t need an office at all. Perhaps you work from home, on the road, or from different locations. Or maybe you need someone to work on an ad-hoc basis, or for just a few hours a week. Either way, I can help.

As your VA, I can do anything an in-house EA, PA or admin manager would do. That means replying to emails, managing your calendar and invoicing clients. It also includes taking care of any online tasks, such as website maintenance, travel arrangements or event management. The only difference is, I do it remotely.

That means you can get the benefit of my vast experience and award-winning support, no matter where you are in the world. If you want a flexible, cost-effective solution for all your admin needs, I’m the VA you’ve been looking for. 


more About Me

Throughout the course of my career I’ve worked as an Office Manager, Department Secretary, Personal Assistant and Executive Assistant. I’ve worked across a wide range of industries and won many awards, including the prestigious Morris Jones Secretary/Assistant of the Year 2017, for which I received over 130 nominations. I have experience helping large corporate companies, small business and now, as a VA, sole traders, coaches and entrepreneurs.

I’m also the founder of Melbourne EA Group – an exclusive networking group for passionate EAs and PAs in Melbourne – and Mum to two little ones, Mia and Ethan.

With over 15 years’ experience under my belt, I know my way around an office (even if I’m not in one). I’m fast, affordable and easy to work with. Once you hire me as your VA, you’ll wonder how you lived without me.

So, what’s my weakness? Stationery. I’m addicted. Pens, notepads, post-it notes – I love it all. But, since I work virtually, you’ll never have to see my stash!


How I can help

If it’s got to do with admin, I can help. Here are just a few of the tasks I can tick off your list.

  • Venue booking
  • Website maintenance
  • CRM/database management & setup
  • Newsletter campaigning
  • Email automation
  • Blog/Article formatting
  • Document formatting
  • Data entry & audio transcripts
  • File organisation
  • Billing/Invoicing
  • Email campaigning
  • Event management
  • Travel arrangements
  • Presentation creation & formatting
  • Calendar & email Management
  • Social media scheduling & maintenance
  • Project management


Software knowledge

I’ve used countless software systems over the years and, at the risk of sounding like a super-geek, I love technology! Here are some of the software programs I know like the back of my hand. If you use a system that’s not on the list, never fear. I’ll learn it faster than you can say ‘Microsoft’.

  • MS Office Suite
  • ConnectWise
  • Quotewerks
  • Quickbooks
  • Xero
  • Company Intranet/Sharepoint
  • Photoshop
  • HTML Editing
  • Hootsuite
  • Active Campaign
  • Wild Apricot
  • Social Media – Facebook, Instagram & LinkedIn
  • Box & Dice
  • DropBox, iCloud, OneDrive, Google Drive
  • GoTo Webinar/Meeting
  • Campaign Track
  • Ownership Data
  • Buffer
  • Payment tools – Stripe, Square, PayPal Pro
  • Acuity Scheduling
  • Mailchimp
  • WordPress
  • Page Cloud
  • Property Data
  • Survey Monkey
  • Evernote
  • Asana


Pricing

My clients say I’m priceless, but I know you want to see my rates. The great news is, I’m as affordable as I am efficient. Here’s what you’ll pay for my award-winning support.

5 hours per month (retainer) – $40 per hour + GST
10 hours per month (retainer) – $35 per hour + GST
Ad-hoc hourly rate – $45 per hour + GST


get started today

Ready to start saving time and say goodbye to your admin worries forever? Help is just a few clicks away. Fill out the short survey below to tell me about your business and your admin needs. I’ll be back in touch soon to get the ball rolling.

Click here to complete survey

testimonials

"Engaging Carmel to provide support with admin and project management tasks was the best business decision I made last year.  She’s incredibly efficient,  no fuss and makes the tasks that stand in the way of progress… easy.  She has effortlessly taken over our venue management, new client on boarding, documenting procedures and complex CRM automation.  Carmel loves a challenge and will not let a problem go until it is resolved.   And above all she is a delight to work with. " - Jane Benston


All Content Copyright © Melbourne EA Group

Powered by Wild Apricot Membership Software